Contact Us

Contact Us

We're here to help! If you have any questions, concerns, or feedback about our premium pet safety accessories, please don't hesitate to reach out to us.

Get in Touch

Business Name: ÖZLEM EMİRLER ÖZSAN
Business Type: Şahıs Şirketi
Tax ID: 3340278951

Contact Information

Email: ozlememirler@pawenex.com
Phone: +90 538 367 71 39

Address:
BAHRİYE ÜÇOK MAH. 1762 SK. NO:9
İÇ KAPI NO: 1
KARŞIYAKA / İZMİR
TÜRKİYE

Business Hours

We typically respond to inquiries within 24-48 hours during business days (Monday-Friday).

What Can We Help You With?

• Product Questions: Need help choosing the right pet safety accessory? We're happy to provide recommendations.
• Order Status: Track your order or inquire about delivery times.
• Returns & Refunds: Questions about our return policy or need to initiate a return.
• Technical Support: Issues with our website or checkout process.
• Wholesale Inquiries: Interested in bulk orders or partnerships.
• General Feedback: We love hearing from our customers!

Before You Contact Us

You may find answers to common questions in our help pages:

• Shipping Policy - Delivery times and shipping information
• Return & Refund Policy - How to return items
• Terms & Conditions - Store policies and terms
• Privacy Policy - How we protect your data

Customer Service Commitment

At Pawenex, we're committed to providing excellent customer service. When you contact us, please include:

• Your order number (if applicable)
• A detailed description of your question or concern
• Any relevant photos (for product issues or returns)

This helps us respond to you more quickly and effectively.

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Stay connected with Pawenex for the latest updates, new products, and pet safety tips!

We look forward to hearing from you and helping keep your pets safe!