Privacy Policy

Last Updated: February 17, 2026

1. Introduction

At Pawenex, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable US privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) for EU visitors.

2. Data Controller

Business Name: ÖZLEM EMİRLER ÖZSAN
Address: BAHRİYE ÜÇOK MAH. 1762 SK. NO:9 İÇ KAPI NO: 1 KARŞIYAKA / İZMİR / TÜRKİYE
Email: ozlememirler@pawenex.com
Phone: +90 538 367 71 39

3. Shipping Coverage

We currently ship to the United States only.

4. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address
Payment Information: Payment card details (processed securely through our payment provider)
Order Information: Purchase history, product preferences
Technical Information: IP address, browser type, device information, cookies
Communication Data: Customer service correspondence, reviews, feedback

5. How We Use Your Information

We use your personal data for the following purposes:

Processing and fulfilling your orders
Communicating with you about your orders and customer service inquiries
Sending marketing communications (with your consent)
Improving our website and services
Preventing fraud and ensuring security
Complying with legal obligations

6. Legal Basis for Processing

We process your personal data based on:

Performance of a contract (order fulfillment)
Your explicit consent (marketing communications)
Legal obligations (tax, accounting requirements)
Legitimate interests (fraud prevention, service improvement)

7. Data Sharing and Disclosure

We may share your information with:

Service Providers: Shipping companies, payment processors, hosting providers
Legal Authorities: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no internet transmission is completely secure.

10. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

11. Your Privacy Rights

Under CCPA (California Residents):

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access your personal information
Right to delete your personal information
Right to equal service and price

Under GDPR (EU Visitors):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

12. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

13. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

14. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from children.

15. Do Not Sell My Personal Information

We do not sell your personal information to third parties. If you are a California resident and would like to exercise your CCPA rights, please contact us at ozlememirler@pawenex.com.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

17. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Email: ozlememirler@pawenex.com
Phone: +90 538 367 71 39
Address: BAHRİYE ÜÇOK MAH. 1762 SK. NO:9 İÇ KAPI NO: 1 KARŞIYAKA / İZMİR / TÜRKİYE